FTU Sugarland location

[mercedes]

FTU Sugarland location has the most amazing costumer service that I have come across I purchased and put on lay away a Jackson Cruise FD I went to the store this afternoon to pay it off and bring it home when I unloaded the kayak to place it on my kayak J hooks I was totally shocked of what I saw on the bottom of the boat their was a 5 inch slice completely through the bottom of the hull. I called the store and spoke to my sales person (His name is Chase great young man)he is the kayak salesman the kayak was inspected from several staff members and determined that it was damaged in shipping they did not have another Cruise FD at their location they offered me a Coosa FD for the same price that boat cost 700 hundred dollars more talk about costumer service they are great people at that location.

[Johnny5455]

Good to hear....congrats!

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[TKFStubb]

That’s great news!

[potlicker]

do they have some odd hours there because every time i passed by there, looks like they're closed or the parking lot is empty

[Ultrastealth]

I've been told that that store is really pulling FTU down, and hasn't been profitable since it was opened. My guess is that, when the lease runs out, that location will close.